Our FAQ’s are here to answers any questions you may have about our products.
- How do I know the game has finished downloading?
When the app/apk has been downloaded and installed it will open with a basic install screen. It will immediately sync with the server and download all the game files. Depending on your wifi speed this could take about 10 – 15 minutes. Once all the files have downloaded the home screen will update and the game is ready to play.
- Home Screen is blank and there are only 4 levels not 10
This means the game has not finished syncing and downloading all the files yet. When all the files have been downloaded there will be an image on the home page and there will be 10 levels. The game will download in the background, you can still use your phone while the game is downloading.
- I’m finding it difficult to advance to the next level?
The app is designed to have some challenging levels. However there is a clue on right hand side of the screen. When the blue bars are all the way at the top that indicates Neva is ready to be touched. Look for the blue circles on the screen to know where to touch her. Sometimes you have to be quick, she wants to be touched now!
- Level 3 touch zones are causing me trouble?
For an added challenge there are two touch zones in a row – Neva really wanted to be touched twice.